So Slow!

mullins.scott.s
mullins.scott.s Quicken Windows Subscription Member ✭✭
edited August 19 in Errors and Troubleshooting (Windows)

Hello, Community!

It takes up to 3 minutes to open the program. It take just as long for the One-Step Update window to open when clicked—-it's just so slow! Here is some info I was able to pull together based on questions in another thread (which didn't really answer the question).

Could I get some troubleshooting steps that might speed things up a bit? Thanks in advance…

Number of transactions = 19,456

File size = 148,000KB

"File Information" =

Quicken File Info.PNG

Complete path and file name of your Quicken data file: C:\Users\username\Documents\Quicken\SCOTT JAMI.QDF

Total installed RAM = 16GB

Available RAM in use = +/- 8GB

80% or higher? NO

Windows version = Windows 10 Home - version 10.019045 build 19045

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    edited July 19

    Hello @mullins.scott.s,

    Thanks for reaching out and sharing those details!

    For slow performance issues like you're experiencing, I recommend reviewing the steps in this support article.

    It covers several potential causes and solutions that can help improve startup time and One Step Update responsiveness.

    Hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Chuck56
    Chuck56 Quicken Windows Subscription Member ✭✭✭

    Mullins.scott.s

    I was having the same problem this past January. And after trying many great recommendations from the community to fix my slowness issue, I got to thinking that maybe the network drivers or other config/system files in Win 11 were possibly corrupted, so I did a….

    Settings/advanced options/recovery/Fix problems using Windows Update

    This reloaded win 11 without affecting data or apps.

    Also, using "Driver Booster", I upgraded all out-of-date system / network drivers.

    This resolved my issue, and I haven't had an issue since.

    At a minimum, make sure your network drivers are updated.

  • [Deleted User]
    [Deleted User]
    edited July 18

    @mullins.scott.s for Windows 10 (and Windows 11), there are some command line prompts you can run to check for and repair corrupted system files -

    Step 1: Run System File Checker (SFC)
    SFC scans for and attempts to repair corrupted or missing system files.

    • Open Command Prompt as Administrator
    • Press Windows + X → choose Command Prompt (Admin) or Windows PowerShell (Admin)
    • Run the scan - sfc /scannow
    • Wait for the process to complete
    • If it finds issues but can’t fix them, proceed to DISM.

    Step 2: Use DISM to Repair the Windows Image
    DISM can fix deeper corruption that SFC can’t handle.

    • Run DISM with health check - DISM /Online /Cleanup-Image /ScanHealth
    • If issues are found, restore the image - DISM /Online /Cleanup-Image /RestoreHealth
    • After DISM completes, rerun SFC - sfc /scannow

    Optional: Clean Up Component Store
    If you're trying to free up space or tidy up after repairs:

    DISM /Online /Cleanup-Image /StartComponentCleanup

    This removes old versions of system files no longer needed after updates.

    These processes will take a awhile to run. It is important to let them run to completion.

  • [Deleted User]
    [Deleted User]

    @mullins.scott.s - I have found that after cleaning up corrupted files in Windows, programs and apps will run faster and smoother. But the effectiveness of it does depend on the root cause.

This discussion has been closed.

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