LifeHub down?

sauerbrunndaa
sauerbrunndaa Quicken Windows Subscription Member, Windows Beta Beta
edited August 4 in Errors and Troubleshooting (Quicken LifeHub)

I cannot access my LifeHub account even after 2FA entered. Is anyone else having issues?

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @sauerbrunndaa,

    Thank you for letting us know you're having trouble. Quicken LifeHub isn't down. I tested, and had no trouble logging in. When I check our internal tools, I'm not seeing any error messages.

    Do you use a VPN or antivirus? If you do, try pausing them when logging into LifeHub. If the issue persists, try pausing any browser extensions you may have active, especially pop-up blockers and ad blockers.

    Please let me know how it goes!

    Quicken Kristina

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  • sauerbrunndaa
    sauerbrunndaa Quicken Windows Subscription Member, Windows Beta Beta

    Thanks Kristina! There was definitely a moment between where i couldn't access lifehub from web, or phone app. No VPNs. Strange. Thanks for your response.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the follow-up,

    To clarify, are you able to access Quicken LifeHub now?

    Thank you!

    Quicken Kristina

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  • sauerbrunndaa
    sauerbrunndaa Quicken Windows Subscription Member, Windows Beta Beta

    Yes. I am back. I am curious if maybe the updates that were pushed out yesterday to LifeHub had anything to do with the brief window I was down. I was not able to access LifeHub from any platform for about 30 min (3:30-4p CST) I am all set now.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your reply,

    I'm glad to hear you're able to access Quicken LifeHub again!

    If you need further assistance, please feel free to reach out!

    Quicken Kristina

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