Cannot download transactions from Community First Credit Union

jrotundo
jrotundo Quicken Windows Subscription Member
edited September 8 in Errors and Troubleshooting (Windows)

I keep getting an OL-221-A and OL-221-B error when attempting to download from the Community First Credit Union FL. It's been several months so far. I was told the team was working on it and would like an update before switching to a new program. Thanks for any help you can provide. Janet

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @jrotundo,

    We appreciate you reaching out about this!

    You mentioned that you were informed a team was working on this issue—could you please share where/when you heard it? Currently, I don’t see any recent known issues for Community First Credit Union on our end.

    In the meantime, please review and follow the steps in this support article, which covers error OL-221, and similar errors:
    https://www.quicken.com/support/error-message-ol-220-ol-221-ol-222-ol-223-ol-224-ol-225-or-ol-226-when-using-online-services/

    This article explains that sometimes banks update the files they send to Quicken, which can cause download errors like OL-221. It also suggests troubleshooting steps like refreshing the connection and checking for bank authorization prompts.

    Thank you!

    -Quicken Anja
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