"There are 5 accounts that are not included in Total because they are not visible in the sidebar."

QuickPeter
QuickPeter Member ✭✭✭
edited September 13 in Errors and Troubleshooting (Mac)

Jacobs, Jon & Others, when I hover over the "i" button next to "Total" towards the bottom of the sidebar, I get "There are 5 accounts that are not included in Total because they are not visible in the sidebar."

Why is this happening and how can I see which 5 accounts it's referring to?

Thanks, Peter

Quicken Classic Deluxe Version 7.4.2 macOS Sequoia 15.5

MacBook Air 2023

Tagged:

Answers

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited July 19

    Go into Quicken Settings, select the Sidebar tab, and at the bottom check the Hidden box in the Accounts to Display section. If the Hidden accounts are closed then you'll also have to check the Closed box in order for them to be displayed.

    My Hidden accounts are all old closed accounts with a $0 balance so they don't have any affect on the sidebar total even if they are displayed. But displaying them does get rid of that little "I" button.

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited July 20

    What @Jon said. 😀 I have 30 closed accounts which are mentioned in the "i" dialog. But they all have $0 balances, and I don't display them in the sidebar; I'd much rather have the little "i", which I barely notice, than the clutter of seeing those 30 accounts in my sidebar!

    So I suggest displaying your closed and hidden accounts temporarily to see what Quicken says it is including in the Total value, but once you verify those accounts have $0 values, go ahead and remove them from the sidebar again, and ignore the "i".

    Quicken Mac Subscription • Quicken user since 1993
  • QuickPeter
    QuickPeter Member ✭✭✭

    Jon & Jacobs, that's great news. I was hoping that you were going to say that they were most likely to be nil balances. That's a relief. It all makes sense now.

    Thanks for the crystal clear steps and suggestions on how to deal with it.

    Peter

  • QuickPeter
    QuickPeter Member ✭✭✭

    Jon & Jacobs, just wanted to let you know that it worked perfectly. Thanks.

    I only had 5 hidden accounts with £0 balances.

    Peter

  • QuickPeter
    QuickPeter Member ✭✭✭

    Jon & Jacobs, an after-thought that's been bugging me.

    Those 5 hidden accounts of mine with £0 balances.

    Who decided to "hide" them in Total? Me or Quicken?

    Peter

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited August 11

    Probably you; I can't think of anything in Quicken that would automatically hide an account. When you mark an account as closed you can optionally mark it as hidden at the same time but you have to select that option.

  • QuickPeter
    QuickPeter Member ✭✭✭

    Ha-ha, probably me. I’m sure you’re right. It was a long time ago when closed them. I must have marked them as hidden at the same time, as you say. That’s cleared it up for me. I’ll be more careful and mindful next time 🤔

    Thanks again. Peter

This discussion has been closed.

Categories