Space Coast Credit Union Unable to Update

System
System Member admin
edited September 14 in Errors and Troubleshooting (Mac)

This discussion was created from comments split from: Space Coast Credit Union.

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  • Jeff qkn
    Jeff qkn Quicken Mac Other Member ✭✭

    SCCU back to the same old "unable to update." Updates just stay in an infinite loop, you go through the process of reinserting name/passwords, etc. and it still fails. All other institutions work perfectly. SCCU/Quicken updates are costing way too much time and effort. My Guess: Some software changes have occurred at SCCU and we once again have incompatibility between Quicken and SCCU platforms. Others work fine!!

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Jeff qkn,

    We appreciate you letting us know about this!

    When reviewing your account, we’re seeing an internal FDP-106 error.

    To resolve this, Quicken recommends deactivating and then reactivating the account. This process ensures Quicken correctly links to your account and retrieves the latest transactions. You can follow the full steps in this support article.

    If the problem continues after completing these steps exactly, please contact Quicken Support. Our agents can review your log files and escalate the issue if necessary.

    Also, since you’re using Quicken Classic for Mac, I’ve moved your comment to a separate post in the appropriate Mac category so it’s easier for other Mac users to follow.

    Thank you!

    -Quicken Anja
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