quicken does not list elancredit or fidelityrewards as a connect option for my Fidelity Rewards cc

pushkin
pushkin Member ✭✭

My Fidelity Rewards credit card account in quicken premier for Mac stopped connecting. I tried to reset the connection, but there is no option in Quicken to connect to either elancredit.com or fidelityrewards.com, even though I connect to my credit card account directly. Only option Quicke lists is Elanfinancialservices.com or Fidelity.com, which isn't helpful.

Please help to resolve this issue.

Thank you.

Answers

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser, Windows Beta ✭✭✭✭✭

    The fidelityrewards financial institution has not been available as a new download setup option for quite some time (nearly 1 yr ago?). It was replaced by Fidelity – Investments & Retirement. Which in turn was recently replaced by Fidelity Investments which is Fidelity.com See this Announcement: Fidelity Account Name Changes.

    So you should be able to set up downloading using Fidelity Investments as the financial institution. (Note: If you have Fidelity Investment accounts that you are downloading via Direct Connect, make sure you do NOT select those investment accounts during the reauthorization process or your accounts will be switched to QuickenConnect and there are numerous significant issues with QC for investment accounts. Be sure to select only your Fidelity credit card which works OK with QC.)

    Elan Financial Services is the financial institution I use to download my Fidelity Rewards credit card transactions. It still shows up in QWin as a selectable financial institution but this evening there is an issue with the download connection.

    I don't believe I have ever seen elancredit.com used for this credit card. In fact, when I entered elancredit.com into my browser's URL line this is what came up:

    image.png

    Elan's account login webpage (at least for the Fidelity Rewards credit card) is rather unremarkable with no Elan information on it at all (except in fine print at the very bottom of the webpage):

    image.png

    Quicken Classic Premier (US) Subscription: R65.15 on Windows 11 Home

  • leishirsute
    leishirsute Quicken Windows Subscription Member ✭✭✭✭

    I was able to download transactions from Elan FI this morning, but it's broken this evening. I hope it's a temporary issue.

    Deluxe R64.30, Windows 11 Pro

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