Fidelity + EWC : Fees via share redemption don't show fund

SilentSam
SilentSam Quicken Windows Subscription Member ✭✭
edited September 2025 in Download, Add/Update Accounts (Windows)

I migrated to EWC close to when it first rolled out. I went through various steps to get my missing transactions back, disconnect/reconnect online, remove simple tracking etc. It is mostly working but I am having an issue where in my Netbenefits account I have a mutual fund which takes fees by removing shares from the fund. With Direct Connect these transactions were attributed to the fund in question. With EWC they just come through as a cash transaction listed as "Fee".

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @SilentSam,

    Thank you for sharing your experience. How does this fee reflect on Fidelity's website?

    Does the fee first reflect as a pending transaction, then download again with more information once it posts?

    I look forward to your response!

    Quicken Kristina

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