Fidelity dividends downloading incorrectly

System · August 30

This discussion was created from comments split from:

CD price quotes from Fidelity Investments changed by a factor of 100 after switch to EWC+

.

herbb623 · August 30

Another related error due to EWC+ conversion. Quicken marking what should be an Income - Div, etc as a Reinvest Dividend and assigned shares to it. It should just be a straight dividend return from a Fidelity Government Money market. One screen shot shows the hilited errors in red. 2nd Screenshot shows how I edited that transaction and corrected it to look like the many previous transactions of the same type from Fidelity. Sent in a problem report via quicken desktop including logs and these 2 screen shots.

Any progress on these errors?

Quicken fidelity Dividend error POST EWC+ conversion 2025-08-30 155135.png

Quicken fidelity Dividend UserCorrected via Edit POST EWC+ conversion 2025-08-30 155135.png

Quicken Kristina · August 30

Hello @herbb623,

Thank you for letting us know you're seeing this issue. The issue you describe looks very similar to issues that have already been reported, but I'm not seeing any tickets that specifically cover this issue.

I recommend that you contact Quicken Support directly for further assistance, since they have access to tools we can't access on the Community and they're able to escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday (They will be closed on Labor Day).

I apologize that I could not be of more assistance!

John McCurdy · August 31

I am consistently seeing this issue in the last two months as well. Just happened over the weekend as well.

mshiggins · August 31

The Fidelity downloading the incorrect number of decimal places for reinvested dividends was reported several times in this thread:

https://community.quicken.com/discussion/7964570/new-fidelity-connection-incorrect-of-shares-missing-investment-accounts-win

Edit to add:

Here is one of the comments about the 2 digit instead of 3 digit dividend reinvestments:

https://community.quicken.com/discussion/comment/20501220#Comment_20501220

Fidelity dividends downloading incorrectly

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