M&T Bank not supporting downloads

SDP
SDP Member ✭✭
edited October 4 in Download, Add/Update Accounts (Mac)

I'm getting a new error on Quicken for Mac that M&T Bank does not support downloads through Quicken. I have 3 accounts with them and have been with them ever since the People's United merger and have had not issues. Quicken customer support was unable to provide any information. Anyone know what might be going on?

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @SDP,

    Thanks for reaching out!

    Upon reviewing your account, you're receiving an internal FDP-163 error for this financial institution.

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • SDP
    SDP Member ✭✭
    edited August 29

    Thanks Anja, you need to add M&T Bank Corporation to your list of problem accounts for M&T. Looking at the log, it does appear to be a FDP-163 error in the aggregator.

  • Quicken Anja
    Quicken Anja Moderator mod
    https://community.quicken.com/discussion/comment/20506888#Comment_20506888

    Thanks for confirming. I’ll pass this along internally so M&T Bank Corporation is included in the list of problem accounts.

    Thank you!

    -Quicken Anja
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  • SDP
    SDP Member ✭✭

    This is still not working for me, although the post you referenced is marked as resolved.

  • Quicken Anja
    Quicken Anja Moderator mod

    @SDP Thanks for the update and for letting us know the issue is still occurring on your end.

    Since the Community Alert for this issue has been marked as resolved, the best next step is to contact Quicken Support directly. Our support agents can collect and review your log files and escalate the issue further if necessary.

    Thank you!

    -Quicken Anja
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