CC-506 Error

Hello @tomsir,

Thanks for reporting this issue! To better assist, could you please let me know the name(s) of the financial institution(s) where you’re encountering the CC-506 error? That will help us narrow down what’s going on and provide the right next steps.

Thank you!

Hello @tomsir,

Thank you for confirming that the CC-506 error is happening with Fidelity.

This error typically means Quicken isn’t able to properly match the account information coming from your financial institution with the account(s) set up in your Quicken file—for example, if the account was closed, renumbered, renamed, or if there’s still an old/hidden account connected.

Please review this support article that walks through the troubleshooting steps for this exact error.

If you continue running into this issue after completing those steps, the next step would be to contact Quicken Support directly so they can review your logs and escalate if necessary.

Thank you!