quicken classic: Payment Alert Settings not working

Francois
Francois Member ✭✭✭
edited October 12 in Paying Bills, Online Billers & Reminders (Windows)

Recently Quicken has made changes to Bills & Income which required me to re-enable my Credit Card accounts. Soon after this was done, I started receiving emails about upcoming bills. So I unchecked all alerts from Bill Alert Emails. Despite that I'm still receiving alerts emails. Am I missing other settings for this?

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Francois,

    Thanks for reaching out! Just to clarify, after you unchecked all the alerts in Manage Email Alerts and saved the changes, did you close Quicken and then go back into Manage Email Alerts to verify whether the boxes you unchecked remained unchecked or if they reverted back?

    This will help determine whether the settings are being retained properly or if something else might be causing the alerts to continue.

    Thank you!

    -Quicken Anja
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