ML continuously asking to revalidate accounts

jbmorris
jbmorris Quicken Windows Subscription Member ✭✭

ML continuously asking to re-validate accounts every time. Suggestions?

See image.

2025-09-12_11-14-37.jpg

[Edited - Readability]

Best Answer

Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @jbmorris,

    Thank you for letting us know you're being prompted to reauthorize your Merrill Lynch accounts every time you update your accounts. Usually, this is caused by one or more accounts still showing connected by the old method. To troubleshoot this, please backup your Quicken file, then navigate to Accounts>Hide and Show Accounts….

    Screenshot 2025-09-12 at 11.49.03 AM.png

    Check for any duplicate accounts, and check to see if the account specifically listed in the reauthorization prompt is an old/closed or duplicate account. Please deactivate any closed or duplicate accounts that are still trying to connect in Quicken, then test to see if the issue is resolved.

    Please let me know how it goes!

    Quicken Kristina

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  • jbmorris
    jbmorris Quicken Windows Subscription Member ✭✭
    Answer ✓

    fixed, thanks!

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the follow-up,

    I'm glad to hear the issue is resolved.

    If you need further assistance, please feel free to reach out!

    Quicken Kristina

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