Wrong/Missing Account Type For Newly Added Fidelity 401k Account

cyberphile
cyberphile Member ✭✭✭✭
edited October 27 in Errors and Troubleshooting (Windows)

As part of my testing this new Fidelity Investments connection type, I've set up a new test datafile using version R64.25 and added my Fidelity accounts that include a 401k from their Netbenefits organization. Unfortunately, there is no provision presented to define this account as either a 401k, Roth 401k, or 403b type account as was available in the past using the direct connection type. I have not seen this problem reported before. Here is the legacy account configuration in Quicken:

image.png

Here are the choices presented in R64.25 when adding this account to a new test datafile:

image.png

And the only choices once the account is added as "IRA or Keogh Plan":

image.png
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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @cyberphile,

    Thank you for reaching out! To clarify, is this happening with an account that you have connected to Fidelity, or is this happening in a manual account? If this account is connected to Fidelity, what account type is it connecting as?

    I look forward to your reply!

    Quicken Kristina

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  • cyberphile
    cyberphile Member ✭✭✭✭

    @Quicken Kristina

    It is happening with an account that I am connecting to Fidelity.

    Update:

    I just discovered that apparently the process to add a 401k/Roth 401k/403b account now is to add it as a Brokerage-type account, then go to the edit account details, change the account type to tax-deferred, and click on a now visible button to convert to the correct account type.

    image.png

    Who thought this non-intuitive process was a good idea?

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the follow-up,

    Thank you for sharing the process you found to convert the account to the correct type. Hopefully this will help others encountering the same problem.

    Thank you!

    Quicken Kristina

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  • EvDob
    EvDob Quicken Windows Subscription Member ✭✭✭

    Kristina, hopefully this will also help Quicken developers make the program easier to use, instead of slowing us down going through the procedure above.

This discussion has been closed.

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