Fidelity Price History for US Treasuries Doesn't update

HCJoe
HCJoe Quicken Windows Subscription Member ✭✭

I have an account at Fidelity that holds only US Treasury T-Notes and T-Bills. Example CUSIPs are 91282CMD0 and 91282CKY6. When I use One Step Update, the price history for my Treasuries does not update at all. Over time my portfolio in Quicken and my portfolio in Fidelity have become out of balance by several thousand dollars. Is there some way to download the price history for US Treasuries when downloading from Fidelity? Is this problem a subset of the "Missing Transactions" known issue with Fidelity?

[Edited - Readability]

Comments

  • tomsir
    tomsir Quicken Windows Subscription Member ✭✭

    I have the same issue.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited September 12

    Hello @HCJoe and @tomsir,

    Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information. How do these securities appear in your security list? You can view your security list by navigating to Tools>Security List.

    Screenshot 2025-09-12 at 4.27.37 PM.png

    Is your Quicken file missing any transactions associated with these holdings that are showing on the financial institution website?

    To help further investigate the issue, if you haven't already done so, please navigate to Help>Report a Problem and send a problem report with log files attached.

    Report a Problem QWin.png

    I look forward to your response!

    (CTP-14502)

    Quicken Kristina

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  • HCJoe
    HCJoe Quicken Windows Subscription Member ✭✭
    1. I reported the problem as you asked.
    2. There have not been any transactions (meaning buy, sell, interest, etc.) on the Fidelity website.
    3. The daily price has not updated since August 4.

    Here is the security list

    Security List.jpg

    Here is an example of the price history for one of the bonds listed above. This problem started when I changed the Fidelity connection to EWC+.

    Price History.jpg
  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your reply,

    Thank you for providing the additional information. I updated the ticket.

    Thank you!

    Quicken Kristina

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  • ZQkn
    ZQkn Quicken Windows Subscription Member ✭✭✭

    I have been having exactly the same issue systematically in my Classic Premier. At end of a month I have to update those prices manually to match my Fidelity monthly statement.
    Is the resolution under way?
    Thank you.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @ZQkn,

    Thank you for letting us know you're also impacted by this issue. The ticket is still open and in work. There are no updates yet.

    Thank you!

    (CTP-14502)

    Quicken Kristina

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  • HCJoe
    HCJoe Quicken Windows Subscription Member ✭✭

    Since the "Missing Transactions" issue was resolved (at least for me), treasury prices have updated, but not always on a daily basis. As of 6AM EDT, 10/8/2025, OSU updated the price of each of my treasuries as of the closing price that appears on the Fidelity website as of the day before, 10/7.

    In other words, as of 10/7 the price history for my treasuries in Quicken and the prices in my portfolio on the Fidleity website are the same. The total $ in my account in Quicken and the total $ in the corresponding account in Fidelity match exactly. That hasn't happened in a long time.

    I hope this maintains.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited October 10

    Thank you for the update @HCJoe,

    I'm glad to hear it seems to be working now.

    Please let us know if the issue returns!

    Quicken Kristina

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This discussion has been closed.