Why are previously entered values in bills due changed

fredlwdds
fredlwdds Quicken Windows Subscription Member
edited October 20 in Errors and Troubleshooting (Windows)

previously entered values for two bills to be paid have been changed without me doing it??

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @fredlwdds,

    I can see why that would be concerning—having previously entered bill amounts change on their own is definitely unexpected.

    To help narrow down what might be happening, could you share a bit more detail?

    • Where is your Quicken data file stored — on your local hard drive (like the C: drive), or on a cloud/external drive (OneDrive, Dropbox, USB, etc.)?
    • Have you tried any troubleshooting steps so far? If so, what were they?
    • When did you first notice this issue occurring?
    • Were there any updates, new installations, or other changes to your system or Quicken right before this started?

    This info will help determine whether the issue might be related to the data file, syncing, or a recent change in your setup.

    Thank you!

    -Quicken Anja
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