R64.29 Icons for Online Biller in Bills & Income tab show wrong icon

James118
James118 Quicken Windows Other Unconfirmed, Member ✭✭✭
edited October 25 in Paying Bills, Online Billers & Reminders (Windows)

I have multiple AMEX credit cards, and the logo for all them show the Delta logo, when only one is Delta. Is there a way to fix this?

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @James118,

    Thanks for sharing the details. I suggest trying Review and Repair Online Billers first. Before doing so, please save a backup of your data file just in case.

    After that, go to the Bills & Income tab, click the gear icon in the top-right, then choose Review and Repair > Review and Repair Online Billers from the dropdown menu.

    image.png

    Once that process is complete, check to see if the icons display correctly.

    If the issue persists, we recommend contacting Quicken Support. Our support agents can escalate the problem and report it to our Online Biller service provider, as this may require a fix on their end.

    Thank you!

    -Quicken Anja
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  • James118
    James118 Quicken Windows Other Unconfirmed, Member ✭✭✭

    I've already done that, I'll contact support.

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