Saved reports don’t save the “don’t show cents” option

iusdcm1 · August 27

Everytime I save a report with “show cents” feature off it never saves that option. When I open the report again later the cents are showing again.

This is a fairly new issue because it used to work fine.

Quicken Anja · August 27

Hello @iusdcm1,

Thanks for reporting this issue! I tested it on my end and wasn’t able to replicate the problem, so I’d like to gather a bit more detail:

Which specific report(s) are you seeing this behavior with?
Is it happening with any saved report or only certain ones?

Any additional details will help us narrow down the cause.

Thank you!

iusdcm1 · August 27

Thanks Anja. The report I am referring to was a very old report I created that compared Actual to Budget. So I decided to create a new version of the report and now it seems to work with the cents!

Quicken Anja · August 27

@iusdcm1 Thanks for the update! I’m glad to hear that creating a new version of the report seems to have resolved the issue with the “don’t show cents” option. It sounds like the behavior may have been specific to that older report file.

If you notice it happening again with any other reports, please let us know so we can investigate further.

KDL · September 9

I'm experiencing the same problem. I have many budget reports for which I had set display to whole dollars only. Now the cents are showing after Quicken's recent change. But if I turn off the "show cents" option, and save the report, it doesn't save that setting.

I have too many complicated budget reports to re-create them after the Quicken change. Can we get this fixed?

iusdcm1 · September 9

Yes, I am surprised more users haven't reported this. Same issue.

KDL · September 26

Bump - is Quicken going to fix this? I cannot spend hours recreating all my budget reports!

LexLuther · October 1

Bringing this up again as the bug still exists. Previous topic (Reports No Longer Save without all Cents — Quicken) closed without resolution.

Since an update around August 2025, the "Cents (no rounding)" option in customizing a report is overridden by the global preference. Further, if you bring up a saved report, then customize this report setting, you are prompted to save the report (indicating the report has changed), but it doesn't save this setting.

Whether or not you want rounding of cents can vary based on the nature of the report. Whatever one has set as the global preference, there should be a way to change it (and save it) for a given report. And there was a way until very recently.

Quicken Anja · October 1

Hello All,

Thank you for taking the time to report this issue!

We have forwarded this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation.

It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience in the meantime! Thank you.
(CBT-842)

KDL · October 3

I was unaware of the global preference to hide cents in reports. I set that and can report that it fixes my personal issue because I always ignore cents. But I do support @LexLuther's request that Quicken fix the software to save the report setting properly.

Quicken Anja · October 3

Hello @KDL,

Thanks for the update and for confirming that adjusting the global preference resolves the issue for your personal reports. I completely understand the concern that the individual report setting should be saved independently of the global preference.

As noted, this issue has been forwarded to our internal teams for further investigation (CBT-842). Submitting a problem report with log files and a sanitized data file can help our teams prioritize and address this behavior more quickly.

Thank you!

KDL · October 3

Actually I spoke too soon and can clarify the bug. I actually have some reports for which I need cents displayed. I pulled up one of the older reports and the cents are not displaying. I checked the "show cents" option and they show up. Saved the report. Pulled it up again, cents still missing. Can't trust the report created before the recent change.

Next I recreated the report from scratch. It's an Itemized Category report, from the Easy-answer list "How much did I spend on…". I asked it to show last 12 months and this report is only looking for a particular tag so I cleared the tag list and selected the one. I checked the box to show the cents. The report displays correctly. I saved the report. But then I pulled it up again, and the cents aren't showing. And the box I checked in the report to show cents is now unchecked. So the global preference to Hide Cents is preventing me from customizing a report to Show cents.

This should be quite easy to reproduce from these instructions. I hope Quicken programmers can tackle this now.

Quicken Anja · October 3

@KDL Thank you for the detailed clarification and step-by-step example—that’s very helpful. Based on what you’ve described, it does appear that the global preference setting is overriding the individual report customization, which explains why the “Show cents” option isn’t being preserved.

I’ll be forwarding your notes to our internal teams as part of the ongoing investigation (CBT-842). In the meantime, if you haven’t already, please still submit a problem report with your log files and a sanitized data file via Help > Report a problem in Quicken. Having multiple reports with clear reproduction steps will help our teams prioritize this more quickly.

Thank you!

Saved reports don’t save the “don’t show cents” option

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