Fidelity Cash Management Account keeps having Placeholders added

System
System Member admin
edited November 4 in Download, Add/Update Accounts (Windows)

This discussion was created from comments split from:

Fidelity Adding Placeholder Transactions EVERY TIME

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  • thebone
    thebone Quicken Windows Subscription Member

    It is doing the same for me upon forced re-authorization. Not on my 401k, but my Fidelity Cash Management account. There has never been any transactions in the actual Cash Management Account, they all go to a linked checking account. Ever since I had to re-authorize, it puts the transactions into the linked account like normal, but it puts a placeholder entry in the Cash Management investment account to match the balance every time I update, essentially doubling up the total between the two accounts. Everyday since I have to manually delete the placeholder.

    I went into the settings and unchecked the account to NOT have placeholder entries for that specific account, but they still come up. Edit→Preferences→Downloaded Transactions→Settings next to Compare account portfolio after download.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @thebone,

    Thank you for sharing your experience! To help troubleshoot, please provide more information. You mentioned that placeholders keep appearing. What fund/holding is Quicken adding with that placeholder? Is it a core position that should be represented as cash?

    If you haven't already done so, please navigate to Edit>Preferences>Downloaded Transactions and make sure that "Never interpret downloaded Money Market funds as cash" is not selected.

    Never interpret downloaded Money market as cash.png

    I look forward to your reply!

    Quicken Kristina

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