Disable Quicken From Grabbing Paid Bills for BofA

SpiritedUsual · October 3

Hello,

I have all my bills manually entered, and suddenly Quicken is not pulling the paid bills automatically. Now I have two entries in the bill and income reminders section. One for paid bills with a green flag and another for due bills. Can you please tell me how to disable Quicken from auto grabbing these bills?

Thank you

[Edited-Readability]

Quicken Alyssa · October 5

Hello @SpiritedUsual,

Thank you for your question. I know issues with billers are frustrating.

To unlink a bill, please, follow the steps below:

Go to the Bills & Income tab
Click on the dropdown arrow next to Enter(this button could say other things depending on how this bill is set up.) for the bill you want to unlink
Click on Unlink from "name of biller"

Doing this only removes the bill's online connection, but not the reminder itself.

I hope this helps! Let us know if you have any additional questions!

SpiritedUsual · October 16

These bills are not linked via quicken. I am using the bank of america bill pay and quicken is grabbing them from that service automatically.

Quicken Alyssa · October 16

Hello @SpiritedUsual,

Thank you for those additional details.

To clarify, you would like to disable the bank bill pay option so that Quicken doesn't automatically update these as paid?

If so, you can disable bank bill pay by doing the following:

Go to Tools.
Select Account List.
Click Edit next to the account with bank bill pay enabled.
Open the Online Services tab.
At the bottom, there should be an option to disable bank bill pay.

Let me know if that accomplishes what you were wanting.

Thank you!

SpiritedUsual · October 16

Hi thanks for the follow up. Quicken is not updating my bills as paid. It is creating a totally new reminder marked as paid and leaving the manually created reminder as due or unpaid. But yes I want to disable this behavior. I also do not have the disable bank bill pay option.