Fidelity Migration - Duplicating Investments and Placeholders Impacting Balances

Frank DeMello
Frank DeMello Quicken Mac Subscription Member ✭✭✭
edited November 6 in Download, Add/Update Accounts (Mac)

On MAC Tahoe 26.0.1 Quicken Version 8.3.2 (Build 803.58902.100)

I am unable to complete the migration since the end result is the process duplicates all my investments when linking to an existing account. I can link to a new account (and permanently close the old) but this causes me issues with paycheck links. I would rather this work correctly. I use (and need to use) Detailed Transactions.

In addition all of a sudden I have been getting placeholder entries that are making my overall account balance high. In this instance a security will show twice in my portfolio with the 2nd one with a different name (IE with a 2 added at the end). If I delete those entries my balance will be correct. However they come right back at the next update. This started in the last 15 days or so.

Please advise & thank you

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Comments

  • Frank DeMello
    Frank DeMello Quicken Mac Subscription Member ✭✭✭

    I should also note this Placeholder issue is also happening suddenly in my Wealthscape investment accounts

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Frank DeMello,

    Thank you for letting us know you're seeing this issue! Based on your description of the problem, I suspect that what is happening is that your holdings are being sent to Quicken just different enough that the program is showing them as new rather than recognizing you already have those holdings in your accounts (and then it adds the placeholders to account for these new holdings being added). If that is what is happening, then you should be able to resolve the issue by merging each of the duplicate holdings with the correct original holding. For information on merging securities, please see this help article: https://info.quicken.com/mac/merging-securities

    I hope this helps!

    Quicken Kristina

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  • Frank DeMello
    Frank DeMello Quicken Mac Subscription Member ✭✭✭

    Hi Kristina,

    This was extremely helpful and solved my Wealthscape issue. Will work on Fidelity. Thank you!

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the follow-up,

    I'm glad to hear that resolved the issue with Wealthscape!

    If you need further assistance, please feel free to reach out!

    Quicken Kristina

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  • Frank DeMello
    Frank DeMello Quicken Mac Subscription Member ✭✭✭

    Worked on my Fidelity problem as well. Thanks again!

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the update!

    I'm glad to hear your Fidelity accounts are also correct now!

    If you need further assistance, please feel free to reach out!

    Quicken Kristina

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