CC-501 errors on all accounts

jchinitz
jchinitz Quicken Windows Subscription Member
edited November 8 in Download, Add/Update Accounts (Windows)

Recently I have been getting CC-501 on all my accounts (CHASE, AMEX, FIDELITY). The accounts actually update (transactions reflected) but the update takes FOREVER. I am running Classic Deluxe R64.30 Build 27.1.64.30. Anyone else experiencing this?

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  • Houstee
    Houstee Quicken Windows Subscription Member ✭✭

    Getting the same CC-501 on all accounts.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @jchinitz & @Houstee,

    Thank you for sharing your experience. The CC-501 error generally occurs when Quicken is unable to connect to your bank accounts to download recent transactions.

    The recommended approach is to wait 24 hours and then try again. If the issue persists beyond that, please contact Quicken Support directly so our support agents can review your logs and escalate if needed.

    For full context and guidance, please refer to this support article.

    Thank you!

    -Quicken Anja
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