How do I correct balances in one of my Quicken accounts?

What kind of account? Banking or credit card?

Are the deposits/payments in the right columns? But the balance is going the wrong way? Here's some ideas. Oh, are you using the Payment Column and Deposit Column? If you are just using the Amount column we suggest using the 'Payment' & 'Deposit' columns and drop the 'Amount' column.

First make sure you are sorted in Date order with the newest date at the bottom. If you are not then click the DATE Column heading to sort.

Is the balance in red or black? Look back through your transactions and maybe you'll spot one that was entered backward. Or a payment in the deposit column or a deposit in the payment column. Look around back where this first started happening. Or a deposit (or payment) transaction got erased and is missing.

If your deposits are subtracting from the balance then you could be running a negative balance and the deposit is really reducing the negative amount. So the balance will show a lower number.

If your payments are adding to the balance then you could be running a negative balance and the payment is really increasing the negative amount and your account is over drafted.

Also make sure you have the right starting balance. If it's zero you might need to add a beginning balance for when you started the account in Quicken. And put the beginning balance in the memo field in case it gets lost again. Sometimes an update will reset the beginning balance. And put the beginning balance in the memo field in case it gets lost again. Sometimes an update will reset the beginning balance.