EBill amounts not updating

MikeP
MikeP Quicken Mac Subscription Member ✭✭✭

I'm using the new Ebill service. Accounts appear to be linking fine, and I'm receiving notices in the Bills and Income Tab that I have new bills. However, the new bill amounts are not updating in my checking register. I have the bills scheduled monthly with a "plug" amount. The bills in question are automatically deducted from checking, so under "Payment Method" I list "I pay the biller Directly." and under Mark as Paid, I select "I'll do it Myself."

Here's the issue. Bills come in. The amount is listed correctly in the Bills and Income tab under the "EBILL" column. However, the amount never updates in my checking register. The checking register always just shows the "plug" amount that I select in the EBill schedule window.

Is there any way to have the amount automatically update when I receive an EBILL? Seems like it should.

[Edited-Readability]

Quicken user since 1994.

Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @MikeP,

    Thank you for your question and for sharing detailed information.

    If possible, would you mind sharing some screenshots of what you are seeing to ensure we are on the same page? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!

    Quicken Alyssa

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