For Fidelity Cash Management Account, market value is out of sync with the running balance

jkyle · September 25

Ok, I've recently installed quicken and open the last week or so getting year to date in line with my accounts. All accounts running balances now agree with the official account numbers. All linked transfers, etc. With stub Adjustments at the end of last year until I can get to those.

But…my Fidelity Cash Management Account, the main one used as my default cash account, has a Market Value of exactly 2x the running balance.

The Deets:

Quicken Classic Premier for Mac, Version 8.3.1
MacOS 26.0

Started:

Relatively recently, last few days. Not sure what exact event triggered it, but I've set up holding cash accounts for mortgages and loans to track interest, principal, fees, escrow, etc. One of these actions must have triggered it.

I've validated that the running balance is accurate from 2025-01-01 to today.

When I look at the Dashboard for Holdings I see there are two entries…the FDIC Insured Deposit (default position for the cash management account) and a Cash value that are equal. This is clearly where the duplication is coming from as it has a 50/50 allocation of Cash vs Security. However, this is simply incorrect as there is not a cash and security position but a single holding/value.

Bione · September 25

Check the Quick Links -

Alerts, Online Banking & Known Product Issues

See if two recent Fidelity posts are applicable to your situation. I recently had Fidelity issues on a migration.

jkyle · September 25

Hey,thanks.

This change to Money Market/Cash holdings looks very relevant:

https://community.quicken.com/discussion/7966384/new-9-24-25-fidelity-investments-changes-to-money-market-cash-holdings#latest

It's not clear to me whether it's supposed to be fixed or not though from subsequent updates. I suppose it is some kind of "bug" but seems mostly harmless at this point (e.g. the out of sync market value with running balance)

AudAnd · October 4

@jkyle Has your issue resolved?

I have a similar issue with a different type of Fidelity account (401(k)) and it has not resolved over the past 2 weeks. I can see on the Portfolio tab when the market value got out of sync a month ago.

jkyle · October 4

@AudAnd No, still there. Tracks cash and account value as aggregate. So doubles the true value.

Quicken Kristina · October 11

Hello @jkyle,

Sorry for the delayed response. Are you still encountering this issue with holdings showing as both a security and reflecting in the cash value? Which holdings are you seeing this happening with?

The issue in the Community Alert you mentioned should be fixed going forward, but it can't retroactively fix anything that already downloaded. Did following the directions (reconcile and allow it to add an adjustment for the cash balance) correct any of the incorrect values? If not, what exactly are you seeing? You mentioned that it's tracking cash and account value as aggregate, doubling the true value. Are you able to see what is causing this? For example, do you have duplicate securities? Are there specific holdings that are showing as both a holding and as cash?

Hello @AudAnd,

Thank you for letting us know you're seeing a similar issue with a Fidelity 401(k) account. To help troubleshoot, please provide more information. How did the market value get out of sync? Do you have extra/duplicate holdings? Do you have holdings that are being counted both as a security and as cash?

I look forward to your response!

jkyle · October 16

@Quicken Kristina This looks to be resolved!

Quicken Kristina · October 17

Thank you for the follow-up,

I'm glad to hear the issue is resolved!

If you need further assistance, please feel free to reach out!

For Fidelity Cash Management Account, market value is out of sync with the running balance

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