Web Connect missing some USAA transactions.

A Hill
A Hill Quicken Windows Subscription Member
edited November 2025 in Registers & Transactions (Windows)

2 of my accounts continue to work fine. The third (cc) account continues to display "Update Balance" instead of "Update Now" in the Actions dropdown.

This third account now has a new number due to a potential hack. Quicken number updated and relinked to USAA.

This third account (and statement) has included a SECOND number due to an attack over a year ago. All transactions did update previously. These are the 30+/- transactions that do not "update" to Quicken.

USAA could offer little help.

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @A Hill,

    Thank you for letting us know you're seeing an issue. To clarify, are you encountering this issue when importing a web connect file into your Quicken, or when running One Step Update to update your accounts?

    I look forward to your response!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @A Hill,

    I haven't see a response from you. Do you still require assistance?

    Thank you!

    Quicken Kristina

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