LifeHub Reminders

gsulshski
gsulshski Quicken Mac Subscription Member ✭✭
edited October 9 in Errors and Troubleshooting (Quicken LifeHub)

I am using LifeHub mobile 1.1.

I set up my first reminder to test this function with my actual birthday and anniversary.

When editing, the default is one day before the event. I added an additional reminder for 2 weeks prior to the event.


When I see the reminder, it shows a date later in this month and not what I input.

[Edited-Readability]

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  • gsulshski
    gsulshski Quicken Mac Subscription Member ✭✭

    I tried a screenshot and it failed.

    There was an error displaying this embed.
  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @gsulshski,

    Thank you for sharing your experience, and I am happy to help.

    If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Let's see if that helps.

    Looking forward to your response.

    Quicken Alyssa

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  • sauerbrunndaa
    sauerbrunndaa Quicken Windows Subscription Member, Windows Beta Beta

    Same exact issue with me! All the birthday reminders I set all now show for wrong dates that I didn't set. To make things worse i got a million push reminders because they were all wrong dates for this month. I set numerous birthdays up throughout the next year with one month ahead reminders but they all are alerting for this month. I just wish SOMETHING with Quicken would work at release. This was a let down and i don't trust the software now. Here is one example

    Screenshot 2025-10-09 201812.png Screenshot 2025-10-09 202444.png Screenshot 2025-10-09 202536.png
  • gsulshski
    gsulshski Quicken Mac Subscription Member ✭✭

    the previous comment is exactly the same problem that I am seeing. Birthdays reminders that are now in 10 to 12 days from now even when they are in September and June.


    I won’t bother uploading my screenshot since it is redundant. I am glad I only did 2 reminders.


    I got a network error when I did the post of the comment.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @gsulshski & @sauerbrunndaa,

    Thank you both for adding to this discussion with those details.

    Please contact Quicken Support directly as further investigation of this issue is needed, and possible escalation as well.

    Thank you!

    Quicken Alyssa

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  • gsulshski
    gsulshski Quicken Mac Subscription Member ✭✭

    ok, I will do that in the next few days.

  • gsulshski
    gsulshski Quicken Mac Subscription Member ✭✭

    I reported via phone to the lifehub representative on this defect on 10/15/25.

    I have low confidence that he understood the defect but he did create a ticket.

    I referenced that I reported the defect in the Quicken community and that there is more of a description and screenshot but he has no access to that community and therefore he could not reference it.

    I hope that the the developer will look at the description here in this entry.
    .

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @gsulshski,

    Thank you for updating us.

    Let us know how it goes!

    Quicken Alyssa

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  • sauerbrunndaa
    sauerbrunndaa Quicken Windows Subscription Member, Windows Beta Beta

    I'm really not sure how this hasn't been patched or stirring up more noise. Every Reminder I set, the date is wrong. Simple birthday reminders are all over the place with different dates and push notifications..

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @sauerbrunndaa,

    Thank you for adding to this discussion with your comments and concerns.

    Were you able to contact Quicken Support? If so, how did it go? If not, please do so, so they can get this issue reported/escalated for you!

    Thanks again!

    Quicken Alyssa

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