Bank of America / Merrill Issues

Proidgy68
Proidgy68 Quicken Windows Subscription Member
edited November 16 in Download, Add/Update Accounts (Windows)

I have already reauthorized Merrill / BOA to the new connection method, and now I am getting a lot of CC-505 errors saying Quicken is unable to connect to all of my Merrill / BOA accounts.

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Proidgy68,

    Thank you for sharing your experience, and I am happy to help.

    This error message is typically caused by a temporary issue on your bank's servers. The first step is to wait 24 hours and try again. But I can see that you have been getting this error for multiple days in a row now.

    Please take a look at this Support Article for CC-505, and try the suggested steps therein. If those do not resolve the issue, please contact Quicken Support directly for further assistance.

    Thank you!

    Quicken Alyssa

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