Fidelity -- old transactions keep getting downloaded again and again and again

ssohani
ssohani Quicken Windows Subscription Member ✭✭
edited November 16 in Registers & Transactions (Windows)

In Fidelity brokerage account, old transactions keep getting downloaded again and again.

This started happening after new connection update to "express web connect+"

Is it a known issue? Is there a workaround?

Thanks

Answers

  • ssohani
    ssohani Quicken Windows Subscription Member ✭✭

    I am running version R64.30

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @ssohani,

    Thank you for sharing your experience and providing those additional details.

    It sounds like you are experiencing duplicate transactions. Please review this Support Article and apply the suggested steps therein.

    As stated in the article, given that the duplicates are not a one-time thing, you will need to contact Quicken Support directly.

    Hope this helps!

    Quicken Alyssa

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  • ssohani
    ssohani Quicken Windows Subscription Member ✭✭

    When I select Fidelity account, I don't see any "Register Columns gear icon at the top right of the account register".

    How do I get there?

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @ssohani,

    Thank you for following up.

    Investment account registers don't have the same options as other account types, so that step would not apply with an investment account. I apologize for not clarifying that earlier.

    Thank you!

    Quicken Alyssa

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