FI_WEBSITE_UNAVAILABLE (FDP-105) Merrill Lynch Issues

K Richman
K Richman Quicken Mac Subscription Member
in Errors and Troubleshooting (Mac)

Have been receiving the FI_WEBSITE_UNAVAILABLE (FDP-105) error message for the last few days trying to connect to the Merrill Lynch site.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @K Richman,

    Thanks for reaching out!

    I checked your account internally, and it looks like your last connection attempt to Merrill Lynch was successful. Could you confirm if you’re still seeing the FI_WEBSITE_UNAVAILABLE (FDP-105) error, or is it working correctly now?

    Thank you!

    -Quicken Anja
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  • Aghusker
    Aghusker I do not have Quicken yet Member

    I’m having the same problem also.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Aghusker,

    Thanks for letting us know you're seeing the same issue.

    The FI_WEBSITE_UNAVAILABLE (FDP-105) error typically indicates a temporary issue on the financial institution’s end that affects Quicken’s ability to download transactions—even if you’re able to sign into the Merrill Lynch website normally. In most cases, these errors resolve on their own once the connection on the bank’s servers stabilizes.

    Please review this support article for more details. The main recommendation is to wait and try the update again after some time (usually 24–48 hours). If the error continues past a few days, please reach out to Quicken Support directly so our support team can collect and review your log files and escalate if needed.

    Thank you!

    -Quicken Anja
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