New Major Bug That Scares Me: Quote Price on Lots Incorrect

recursor1
recursor1 Quicken Windows Subscription Member ✭✭✭
edited December 2 in Errors and Troubleshooting (Windows)
Screenshot 2025-10-28 133706.png
Screenshot 2025-10-28 133030.png

So today this happened. I was selling some of my VTI lots, and I noticed the quotes on all of them were higher than they were supposed to be. I tried rebuilding, tried deleting everything. I restored a backup, and everything is fine now. But it's the strangest thing: another Quicken data file of mine had the same problem. I never use that data file, but the same glitch was occurring. Any ideas how this could have happened? Since they are the only two data files I had with a cloud data file, I can only conclude that this somehow occurred because they are connected to the cloud.

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Answers

  • recursor1
    recursor1 Quicken Windows Subscription Member ✭✭✭

    The picture with all the sold lots is the bugged one. Those sold lots were wrong too.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @recursor1,

    Thank you for sharing your experience and for providing such detail.

    I have a couple of follow-up questions, if you don't mind.

    • Where is your file located?
    • Is your file being backed up/synced by any third-party services like Carbonite, OneDrive, or Dropbox?
    • After restoring your backup, has the issue returned?
    • Have you tested your theory of this being related to the cloud sync by disabling it to see if this still occurs without it being enabled?

    Looking forward to your response.

    Quicken Alyssa

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  • recursor1
    recursor1 Quicken Windows Subscription Member ✭✭✭

    @Quicken Alyssa , by disable do you mean having no connected accounts? Because the isssues only start once I've connected accounts to online services in some manner. Before then it doesn't occur.

  • recursor1
    recursor1 Quicken Windows Subscription Member ✭✭✭
    edited October 29

    Sorry, I got this thread confused with another. I do not keep files backed up via a third party. I just keep them locally. And I did resolve the lot inaccuracies by restoring a backup, but other issues remain (my other issues have been discussed elsewhere extensively).

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @recursor1,

    I am happy to hear that the issue in this thread has been resolved.

    If you need more help, you know where to find us!

    Thank you!

    Quicken Alyssa

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