Error Code 503 when exiting with Quicken Backup

Michael Heady
Michael Heady Member ✭✭
edited December 2 in Errors and Troubleshooting (Mac)

Today I downloaded my Apple Card transactions to import them.

Rather than opening Quicken as I normally would I double-clicked on the downloaded file which opened Quicken. It automatically started a download/update of all transactions that never ended and did not import the Apple Card transactions.

I exited Quicken and started it back up, then manually imported the Apple Card Transactions. When I exited Quicken I got the following error:

Screenshot 2025-11-01 at 9.29.33 AM.png

I then re-booted my iMac (running Tahoe 26.0.1) and re-opened Quicken. I did not make any changes and then exited. The same error message showed up.

I'm very afraid I may have corrupted my data file when I exited.

Any recommendations/suggestions/miracles will be gratefully accepted!

[Edited-Readability]

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Michael Heady,

    Thank you for sharing your experience.

    I think this error may be related to the cloud sync. Can I have you reset your cloud data?

    To do this:

    1. Go to Quicken (in the top left corner of your screen).
    2. Select Settings. Screenshot 2025-11-02 at 9.20.40 AM.png
    3. Click on the Connected Services tab.
    4. Click the Reset button. Screenshot 2025-11-02 at 9.21.34 AM.png

    After this is done, try exiting Quicken again and let me know if you see the same error.

    Thank you!

    Quicken Alyssa

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