We are managing our budget from two computers and they both keep locking up when trying to update.

ssweeser1
ssweeser1 Quicken Windows Subscription Member
edited December 3 in Download, Add/Update Accounts (Windows)

This is has been a problem in the past with just on computer but now it has become a weekly occurrence. How do we stop this from happening? How do I get the computer to update now?

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Helo @ssweeser1,

    Thank you for posing this question. I changed your username, as it is visible to everyone.

    We do currently have a Community Alert that could explain what you are describing.

    If that is not what you are seeing, please provide more information.

    • Are you saying that you are syncing one file between two computers?
    • If so, by what means are you accomplishing this?
    • Are you using Quicken on the Web on the second computer?
    • Where is your file located?
    • Is your file being synced/ backed up by any third-party services like OneDrive, Dropbox, or Carbonite?

    Looking forward to your response.

    Quicken Alyssa

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