Notification from Apple regarding American Express purchases

gary926
gary926 Quicken Windows Subscription Member
edited November 5 in Download, Add/Update Accounts (Windows)

When I update my transactions on a daily basis, I am receiving an email from Apple thanking me for viewing purchase details associated with the apple account through American Express. I am not viewing my Amex account but keep getting this email from Apple on a daily basis when I download transactions. Has anyone else experienced this? When I spoke with Apple they feel this is a Quicken issue.

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @gary926,

    We appreciate you reaching out!

    This is a known issue with an open ticket, and our teams are actively investigating it. At this time, there is no ETA for a resolution.

    To help contribute to the investigation, please submit logs, screenshots, and a sanitized data file by going to Help → Report a Problem in Quicken.

    image.png

    Thank you for your patience, and please let us know once you've submitted your problem report!
    (CTP-15110)

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • gary926
    gary926 Quicken Windows Subscription Member


    This-is-a-copy-of-the-email-i-received-from-apple

    Hello,

    Thank you for viewing purchase details associated with the Apple Account ) through American Express in the last 24 hours. If this was you or someone authorized to view your American Express purchases, there is nothing more to do. Keep in mind that if you are part of Family Sharing for Apple, your family organizer may have viewed your purchases.

    If you or someone authorized did not view your purchase details, please contact American Express.

    Regards,
    Apple Support

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