Fidelity Credit Card - Elan Financial (October 2025)

WBajwa
WBajwa Quicken Windows Subscription Member ✭✭✭
edited November 7 in Download, Add/Update Accounts (Windows)

The Fidelity Credit card is unable to download some transactions from October 27, 2025, to October 28, 2025. All other transactions are downloaded correctly. I even used the "reset" option for this account, but three transactions from October 27, 2025, to October 28, 2025, are still not downloaded. Transactions after 10/31/2025 are downloaded correctly.

Windows 11 Pro 25H2. Quicken 64.35/27.1.64.35

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @WBajwa,

    Thanks for providing the details about the missing transactions for your Fidelity Credit Card (Elan Financial).

    Please review this support article that covers situations like this.

    The article outlines common reasons why certain transactions might not appear in Quicken. It also provides guidance on verifying your account settings, refreshing your online session, and ensuring no filters or sort issues are hiding the transactions.

    If, after checking these scenarios, the missing transactions still don’t appear, it’s recommended to reach out to Quicken Support directly for further assistance and possible escalation if needed.

    Thank you!

    -Quicken Anja
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