ONGOING 11/18/25 Crate and Barrel Credit Card - CC-502/FDP-102

Quicken Kristina
Quicken Kristina Quicken Windows Subscription Moderator mod
edited November 18 in Alerts, Online Banking & Known Product Issues

We are seeing an increase of CC-502 errors in Quicken for Windows and FDP-102 errors with Quicken for Mac when adding/updating accounts with Crate and Barrel Credit Card.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!
(Ticket #12035370/CTP-15123)

Quicken Kristina

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    UPDATE 11/11/25

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    Quicken Alyssa

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    ONGOING 11/18/25

    This issue remains ongoing, and our teams continue to work toward a solution.

    No ETA or further details are available at this time. This Alert will be updated once more information becomes available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Alyssa

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