Netbenefits not updating consistently

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Comments

  • EvDob
    EvDob Quicken Windows Subscription Member ✭✭✭

    I just got prices, but they were applied with today's date instead of yesterday's!

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited November 28

    Thank you for your reply @EvDob,

    Thank you for letting us know you're also seeing the issue with prices reflecting the wrong date. The issue has already been reported for further investigation and resolution. I can see you already sent a problem report with logs attached also. That will help our teams investigate!

    Thank you!

    (CTP-15258)

    Quicken Kristina

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  • Karl W Johnson
    Karl W Johnson Quicken Windows Subscription Member ✭✭

    The NAV's for two of my five Netbenefits 401(k) accounts have not updated prices since Sept 30, 2025. Problem reported.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Karl W Johnson,

    Thank you for letting us know you're also seeing this issue and for sending the problem report with logs attached! I added you to the ticket, so that our teams know you're impacted by this.

    Thank you!

    Quicken Kristina

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