Can't download from M&T Bank

JohnL53
JohnL53 Quicken Mac Subscription Member
edited November 15 in Errors and Troubleshooting (Mac)

I Just updated my Quicken Classic Deluxe Version to 8.3.3 (Build 803.58927.100) on my Mac OS 26.1 and now i can't connect or download from my M&T Bank. I tried disconnecting and reconnecting the account. I get this message (We were unable to validate your login information with M&T Bank Corporation. Try signing in again. (FDP-103) Also says the M&T Bank does not support Quicken?????

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @JohnL53,

    Thank you for reaching out!

    When I checked your connection status internally, your M&T Bank account is currently showing an FDP-102 error rather than FDP-103. Could you please confirm which error you’re still seeing on your end?

    In the meantime, FDP-102 typically appears when the bank is temporarily unavailable or when sign-in information isn’t syncing properly between the bank and Quicken. Common causes include:

    • A temporary outage or maintenance on the bank’s side
    • A recent password or sign-in change that hasn’t fully carried over
    • Selecting a similar bank name that isn’t the correct one for your specific M&T login
    • A password containing unsupported characters (such as &, <, >, , /) that can block downloads

    Please also review this support article for FDP-102. It covers the full range of scenarios listed above and can help determine whether the issue is temporary or related to credentials/bank listing.

    Thank you!

    -Quicken Anja
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  • JohnL53
    JohnL53 Quicken Mac Subscription Member

    I resolved the connecting issue with M&T bank by deleting the original connection to the M&T Bank, I then reconnected to M&T's Direct Connect option with the proper credentials and it worked.

    Evidently M&T made some changes because I had no problem with my prior connection to the M&T Bank option.

    It would of been nice if M&T had notified their online user customers when the change was made.

  • Quicken Anja
    Quicken Anja Moderator mod

    @JohnL53 Thanks for the update! I’m glad to hear you were able to get your M&T account reconnected using the Direct Connect option. 😊

    You’re right—it can be frustrating when a financial institution makes changes without notifying users. Hopefully sharing your experience here will help others who might run into the same issue.

    Thanks again for posting the solution!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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