Projected Balance- Income & Payments dates change

Willti
Willti Quicken Windows Subscription Member
edited November 23 in Paying Bills, Online Billers & Reminders (Windows)

I'm seeing a projected income that I set for December 1st get moved to January 1st after I run a banking update. That update did not include any deposit of the income. I've also found other bill reminder expenses dates being changed.

I've reset those accounts with the correct payment/deposit date, but after running an account update, the dates I set are gone and have been moved forward a month or two. I count on the Projected Balance data to be correct, so this is very frustrating.

[Edited-Readility]

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Willti,

    Thank you for sharing your experience with us. I can totally understand how frustrating this must be.

    I have some follow-up questions for you.

    • When did this issue start?
    • Have you tried deleting the problem reminder(s) and re-adding them?
      • If not, this is a good place to start.
    • Are you using Quicken for Mobile and Web?
    • Where is your data file located?
    • Is your file being synced/backed up by any third-party services like Dropbox, Carbonite, or OneDrive?

    Let me know how it goes!

    Quicken Alyssa

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