QFX File Triggers Windows Installer Applications

SteveLoweIL
SteveLoweIL Member ✭✭✭
edited November 30 in Installing and Updating (Windows)

After the recent program update for Quicken Deluxe, my system is starting the traditional Windows installer application looking for the Quicken install file. Quicken does download updates to my accounts which I can apply. But, I have one checking account NOT configured for updates. When the QFX is generated and I click on it, then the installer program starts which I have to cancel.

Steve Lowe

Tagged:

Comments

  • afuller2
    afuller2 Quicken Windows Subscription Member ✭✭

    Having a similar problem. When I try to run the QFX file I get an notification box that says "Please wait while windows configures Quicken". after a few seconds a second notification pops up saying "There are Quicken components currently open, and cannot be uninstalled. Please close Quicken. and try uninstalling again." When clicking ok in this box I get a "User cancelled installation" notification listing the QFX file as being cancelled.

  • aep121
    aep121 Quicken Windows Other Member

    Same error problems here but it is all my accounts AND the due dates in the Bill and Income reminders were scrambled with everything that was paid thru 11/20 showing overdue. Seems every update causes more work to clean up but with the "cannot be uninstalled" error clean up is not possible. We need help!

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser, Windows Beta ✭✭✭✭✭

    Some others who have reported this problem after updating Quicken to R65.XX (including myself) were able to resolve it by uninstalling Quicken and downloading/installing a fresh copy of the program from their online Quicken.com account or from https://www.quicken.com/activate?step=initDownload&os=win&store=US .

    Quicken Classic Premier (US) Subscription: R65.15 on Windows 11 Home

  • afuller2
    afuller2 Quicken Windows Subscription Member ✭✭

    Uninstalling and re-installing worked for me. Actually the program works much faster now. Thanks Boatnmaniac.

  • Quicky1
    Quicky1 Quicken Windows Subscription Member

    Same here. Another Quicken software blunder.

    Do they check these updates before they release them ?

    Now I am suppose to delete and reinstall Quicken to see if it fixes the problem ?

    Paying the high fee each year for this subscription is quite amazing.

  • Dyeatman
    Dyeatman Quicken Windows Subscription Member ✭✭
    edited November 30

    I uninstalled and reinstalled Quicken and it fixed my QFX import issue that occurred after the update. It did seem to speed things up!

    Before it would install properly however I had to rename my original Quicken directory to Quicken_OLD and restore my data file from there.

    The only downside is I lost all my settings and had to set everything (fonts/colors etc) back up.

  • dhcernese
    dhcernese Quicken Windows Subscription Member ✭✭✭

    Will Intuit fix it soon? I have no idea how many settings I have made or will lose if I uninstall/reinstall. My Premier subscription just renewed only to hit this bug after R65.17. I did the 'Report a problem' thing.

    I'm in the same situation with at least one financial institution that doesn't have a newer method.

    Quicken Classic Premier R65.17 on Windows10 now. I started with MYM (Managing Your Money) on DOS

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    edited December 1

    Hello All,

    Thank you all for reporting this issue and then letting us know what worked to resolve it.

    @dhcernese,

    Please try uninstalling and reinstalling, as that is what worked for others to resolve this issue.

    If needed, check out this Support Article for steps to uninstall.

    To reinstall your software, you can go to Quicken.com and sign in to the My Account section.

    Screenshot 2025-11-26 at 7.41.58 AM.png

    Once signed in, you can select the Quicken for Windows download.

    Screenshot 2025-11-26 at 7.45.39 AM.png

    Go through the installation prompts, and once you are back in your data file, try importing the QFX file again.

    This issue has been reported. If you would like to aid in the investigation, you can go to Help>Report a problem>Send to Quicken, from within your Quicken software, and send over your log files.

    image.png

    Please let me know once you have sent it so I can add it to the ticket.

    Thank you.

    [CBT-944]

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • tolich
    tolich Quicken Windows Subscription Member ✭✭

    Same here, I uninstalled and reinstalled, and I could download as usual. You have to remove the old Quicken folder or it won't install. Seems to be working now.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @tolich,

    Thank you for letting us know you are back in working order.

    And yes, I had another person report that they had to delete the Quicken folder from Program Files x86 as well.

    Thanks for the update!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • Spainy53
    Spainy53 Quicken Windows Subscription Member

    When I ran into the issue reported by afuller2 and others, I used File> File Import> Web Connect (QFX) file …and it worked just fine.

    Might the problem be in the QFX file, rather than the Quicken program?

  • DavdM
    DavdM Member ✭✭

    I had the same problem after installing the latest update last week. Simply re-installing Quicken fixed this problem for me. You don't even need to do an uninstall process for your current Quicken; the download does it for you. Simply download and save the Quicken installer exe, If you have Quicken running, close it then double click the downloaded file and the installer will run. It will first uninstall your current Quicken and then install a new copy. When the installation finishes, run the new copy of Quicken and all should be OK including all of your accounts which will be where they should be. The whole process took less than 3 minutes on my Win 10 system.

    I'm not a Quicken specialist or expert so take my advice with a grain of salt. But I will be more careful in the future about installing Quicken updates. I have found a lot of updates apply to banking or financial institutions that I don't have. Also to Quicken features that I don't use. So I will more carefully read the Update Information before clicking on "update". If the update doesn't apply to me or my installation or if I don't fully understand it, I will decline the update.

Categories