Is the quicken classic sync to mobile / cloud feature down on 11/27? Am not getting accounts to sync

Joe Mineart
Joe Mineart Member ✭✭
edited November 28 in Using the Mobile App

Is the quicken classic sync to mobile / cloud feature down on 11/27? Am not getting accounts to sync

have not been able to successfully sync features to cloud / mobile since around 830 EST on 27 NOV

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Joe Mineart,

    Thanks for reaching out!

    Since you reported this yesterday, I wanted to check in—are you still experiencing sync issues today?

    If so, please provide a bit more detail about what happens when you attempt the sync. For example:

    • Does the sync appear to complete successfully, but nothing actually updates?
    • Do you receive an error code or message?
      • If yes, please include the exact code/text.
    • Does the process stop at a certain point?

    This information will help us determine whether you’re running into a lingering service issue or something specific to your file.

    Looking forward to your update!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • DKeen
    DKeen Quicken Windows Other Member
    edited November 30

    I am having the same problem since 11/28. Using Classic Premier on Windows 11 and cloud syncing not working. Investment and banking transactions sync, but Quicken Cloud hangs. Even gets stuck when try to reset cloud data.

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