EWC+ runs and fails to download transactions from Merrill.

Paul LeLievre
Paul LeLievre Member ✭✭✭
edited November 29 in Download, Add/Update Accounts (Windows)

Recently changed to EWC+ from downloading directly from Merrill Lynch. I had to map all the accounts from Merrill and the process worked once except one account that i had mapped incorrectly. Then Q updated to version R65.17 and everything looked good except the 405 transactions noted as downloaded, disappeared. I reinstalled a good back-up, re-tried again this morning and the same results occurred. Can anyone point me in the right direction to help?

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Paul LeLievre,

    Thank you for reaching out! To clarify, you mentioned that the 405 transactions disappeared. Do you mean that you are no longer able to view transactions in your Quicken register for that account? If not, please provide more detail what happened.

    I look forward to your reply!

    Quicken Kristina

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  • Paul LeLievre
    Paul LeLievre Member ✭✭✭

    @Quicken Kristina

    I seem to have fixed my problem! I reloaded a recent back-up and re-linked all Merrill accounts to my Quicken accounts and it's working.

    Thank you!

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the follow-up,

    I'm glad to hear that restoring a backup and re-linking your accounts fixed the issue!

    If you need further assistance, please feel free to reach out!

    Quicken Kristina

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