Windows Configuration Prompts When Opening Tax Planner

System
System Member admin
edited December 3 in Errors and Troubleshooting (Windows)

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  • James White
    James White Quicken Windows Subscription Member ✭✭✭

    I have the same pop-up when I open the tax planner

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @James White,

    Thank you for reporting the issue you are seeing from your end.

    I have split you off into your own thread, as your issue seems different. Please provide more information.

    To clarify, you are getting pop-up windows that say, "Please wait while Windows configures Quicken", and "There are Quicken components currently open and cannot be uninstalled". And you are receiving these prompts when you open the Tax Planner?

    Please give us the exact steps you take before receiving the prompts/pop-ups. Additionally, screenshots of what you are seeing will be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you.

    Quicken Alyssa

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