When trying to upload a file from an external account, I get the following message:

Margio
Margio Quicken Windows Subscription Member ✭✭
edited December 8 in Errors and Troubleshooting (Windows)

There are Quicken components currently open, and cannot be uninstalled. Please close Quicken, and try uninstalling again.

Any help on what to do?

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Margio,

    Thank you for sharing your experience.

    Are you trying to import a QFX file when you run into this? If so, this is a Known Issue. This should be resolvable by uninstalling and reinstalling the Quicken application.

    If this is not what you are experiencing, please provide more information. Screenshots of what you are seeing would be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Hope this helps!

    Quicken Alyssa

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