ONGOING 12/16/25 Vanguard- QFX Fail Leads to OL‑221‑A and OL‑221‑B Errors

Quicken Alyssa · December 2

We are receiving reports that some customers updating to Quicken R65.17 are experiencing problems importing QFX (Web Connect) files and receiving OL-221-A / OL-221-B errors—particularly with Vanguard accounts.

In some cases, automatic downloads may appear successful, but no transactions are delivered. The issue is resolved for some by uninstalling and reinstalling the application, but Vanguard downloads may still be affected.

Our teams are aware of and investigating the issue. There is currently no ETA as to when this issue will be resolved.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community.

Thank you!

[Ticket#12082241/CTP-15383]

Quicken Alyssa · December 9

UPDATE 12/9/25

We don’t have an estimated timeline for a resolution, but our teams are actively working to address the issue.

We apologize for the inconvenience and appreciate your patience.

Thank you!

Quicken Alyssa · December 16

ONGOING 12/16/25

This issue remains ongoing, and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

ONGOING 12/16/25 Vanguard- QFX Fail Leads to OL‑221‑A and OL‑221‑B Errors

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