No visual indicator of which bill has been updated

wmiller
wmiller Quicken Windows Subscription Member ✭✭
edited December 10 in Paying Bills, Online Billers & Reminders (Windows)

When I have a new bill, there is no visual indication of which one has actually been updated. I get the blue dot on the tab to indicate that there has been an update but when I go the window there is no way to tell which bill has been updated. I usually have to figure it out by trial and error. Am I missing a setting of some sort?

Thanks

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @wmiller,

    Thank you for sharing your experience with us. I am happy to help!

    I do have some follow-up questions for you.

    • How long has this issue been happening?
    • When you say you have no indication of which bill has been updated, are you seeing that all of your bills are stuck in an "Awaiting Next Bill" status?
    • Are you trying to view these from the Bills & Income tab?
    • Where is your data file located?
    • Is your file being synced or backed up by any third-party services like OneDrive, Norton, or Dropbox?

    Additionally, screenshots of what you are seeing would be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Looking forward to your response!

    Quicken Alyssa

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  • wmiller
    wmiller Quicken Windows Subscription Member ✭✭
    Screenshot 2025-12-10 at 10.22.51 PM.png

    I'm on Bills & Income - Bills tab. This window always looks the same - no visual indication of which bill has been updated and has a new bill. If I figure out which one is most likely updated and select Enter for it to enter a transaction, it does have the correct amount so I know it has been updated.

  • miklk
    miklk Quicken Windows Subscription SuperUser, Windows Beta Beta
    Answer ✓
    https://community.quicken.com/discussion/7969060/no-visual-indicator-of-which-bill-has-been-updated

    It is part of the Billers tab problems. The dot indicates a new bill. The problem is the Billers are not updating properly. To see which bill was received, you can look at gear icon/ manage billers where it does show the updated bill.

    Really there is nothing you can do until it gets fixed.

  • wmiller
    wmiller Quicken Windows Subscription Member ✭✭
    https://community.quicken.com/discussion/comment/20527013#Comment_20527013

    Yes, it shows the updates there. I didn't realize that was where I could look. Thanks!

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