Amex - adding new account not found sorta kinda maybe

mjonis
mjonis Quicken Windows Subscription Member ✭✭✭✭
in Download, Add/Update Accounts (Windows)

I'm sure this is a combination of Amex and Quicken.

Tried adding a new account in Quicken Classic Deluxe (R65.17, build 27.1.65.17) by clicking the "
+", typing in American Express, etc. Login to Amex website. If I check ALL the boxes for ALL my accounts, quicken comes up with the list but does NOT find the new card account.

I then re-did and this time only checked the new card. THEN quicken finds it, but because the last 4 digits match ANOTHER (but DIFFERENT) Amex, it wants to link to existing, so I changed that to ADD to Quicken. However, then Quicken deactivates all the other accounts that were previously setup

OK, re-do yet again and check ALL The boxes again. Repeat the cycle (will not find new card).

So it seems I either get all but one account linked, or just the one.

Of course, the only way to get the new card # with Amex is to declare one as lost so you get one with a 2xxx instead of a 1xxx

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Tell us more about this new card.

    SOMETIMES, entities other than AMEX itself issue Amex cards. I once had a Dillards dept store card that was an AMEX.

    Could something like that be your situation?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • mjonis
    mjonis Quicken Windows Subscription Member ✭✭✭✭

    No, these are all 100% Amex cards.

    I have an Amex Hilton Aspire with the same last 4 as the new Amex Business Platinum card that I can only add by selecting just it (and thus removing updating all the other 7 cards I have)

Categories