Unspecified bill payment accounts

Question

Hello

When I update transactions from 2 accounts (PNC, BOA) Quicken adds unspecified bill payment accounts. I never used this and do not intend to. I have been just deleting these accounts. Is there a way to stop Quicken from adding these? Thanks, Jim

Jim · Answer

Anja, That seems like a small problem right now since other Quicken users and myself are getting cc-800 errors on all accounts every time we try to update. No one has a solution that works. Jim

Quicken Anja · Answer

Hello again,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

Quicken Anja · Answer

Hello @Jim,

Thanks for reaching out!

Could you please share a screenshot of where you’re seeing this?

If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Once we can see what you’re seeing, we can advise on the best next steps.

Thank you!