Why will my reports not stay as they are saved?

Donnette
Donnette Quicken Canada Subscription Member ✭✭
edited January 16 in Reports (Mac)

I updated all of my saved reports to show the columns I want, in the order and size that I want them. I saved them, and I went back into them shortly after saving to confirm they are how I wanted them. Now today, I've gone in and found that some of them have reverted back to default columns and placement. How can I make sure the report stays saved the way I want it.

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Donnette,

    Thank you for letting us know you're encountering this issue. To help troubleshoot, please provide more information:

    1. Which reports is this happening with (For example: Transaction by Category, Cash Flow Comparison, etc.)?
    2. Is this always happening with the same type of report, or is the behavior more random?
    3. Is there anything that seems to trigger this behavior?
      1. For example, if you have a saved report, and open another report of the same type, but with the default settings, does that trigger the saved report to revert to defaults?

    I look forward to your reply!

    Quicken Kristina

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