Reminders for a debit card not working

DGMerkle
DGMerkle Member ✭✭
edited January 21 in Errors and Troubleshooting (Quicken LifeHub)

In LifeHub, I have not been able to create a reminder from the expiration date of a debit card in a checking account. I have successfully created reminders from birthdays and from regular credit cards, but not from a debit card in a checking account. I have tried this on an iPhone 17 Pro, iOS 26.2, running your latest version of the app. I have also tried this on an iPad M4 running iPadOS 26.2 in Safari. Also from my MacBook Pro M4 running macOS 26.2 in Safari. And in case you ask, I have also tried Chrome.

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @DGMerkle,

    Thank you for sharing your experience and reporting the issues you are having.

    Great job troubleshooting by trying different devices and web browsers! Please contact Quicken Lifehub support for further assistance with this. You can do this if you sign in to LifeHub and click the chat bubble with a question mark in it, in the top right of the screen.

    QLH support.png

    Let us know how it goes!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • DGMerkle
    DGMerkle Member ✭✭
    https://community.quicken.com/discussion/comment/20533705#Comment_20533705

    You asked for how this went. I called support and had an absolutely horrible experience. I kept being told that feature was unavailable when clearly the framework is there and should work the same as a birthday or expiration date for a credit card.

    I am using this product because I received an introductory rate. If I cannot get adequate support for a product it should be free. I am praying that I will never have to call this support line for the quicken product I have been using for years.

    Absolutely horrid!!!!!!!!

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