Cant' Connect Walmart OnePay Cash Rewards Synchrony Bank With Quicken

13»

Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello All,

    If you are among those in this thread who still have not been able to connect, can you please provide us with the URL that you use to view/access these accounts outside of Quicken, from the bank's website?

    I know some have already been mentioned:

    https://www.synchrony.com/signin

    https://id.synchrony.com/idp/en

    Are there others I am missing?

    @Brian McDonald,

    Thank you for following up with that information.

    Looking forward to your responses!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • Mark Torpey
    Mark Torpey Member ✭✭✭

    Alyssa,

    All that shows when I log in is https://www.synchrony.com/accounts/

  • 23-yrQuickUser
    23-yrQuickUser Quicken Windows Subscription Member ✭✭✭

    To login: https://id.synchrony.com/idp/en

    Once logged in: https://www.synchrony.com/accounts/

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @Mark Torpey & @23-yrQuickUser,

    Thank you both for providing that information.

    I have passed it along to the team working on this issue.

    Thanks again!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • ascenia
    ascenia Quicken Windows Subscription Member

    I went to the synchrony.com site and created an account for the new account manager feature they have. My Amazon store card was already there and I added the OnePay card. (I also have a Lowes in Quicken, but that was not showing and my password is different in Quicken for that and Amazon, anyway.) I then went back to Quicken and used the Amazon store card to add an account. It brought up the Amazon store card that was already there and the OnePay card. I added it and also added the bill using the Amazon store card. All my transactions downloaded and the bill that was coming up also downloaded.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @ascenia,

    Thank you for adding to this discussion and letting us know what worked for you.

    This information might be helpful to others. We appreciate your contribution.

    Thanks again!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello All,

    Thank you for continuing to update the discussion.

    Can I have any of you who have not been able to connect your OnePay cards try again? Do let us know your results.

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • Mark Torpey
    Mark Torpey Member ✭✭✭

    I tried once again. There is no branded link for Walmart OnePay as there is for Amazon, BP, Lowe's, etc. I selected the generic Synchrony Credit Cards option and entered my user ID & password. After checking, I received the following error message. Still no joy here.

    image.png
  • damon92345
    damon92345 Quicken Windows Subscription Member ✭✭
    edited January 12

    @Quicken Alyssa ,

    Here is some info that might be helpful for the team working on this:

    1. I received an email after I activated my physical card. The email has a big button on the bottom that says LOG IN NOW and directs to https://web.onepay.com/ . At this url, we can view/access our accounts outside of Quicken. This answers the question you asked on your Dec 14th at 2:05pm post.
    2. There is a similarly named product offered by Walmart called "OnePay Cash". While it has a similar name, IT IS DIFFERENT. "OnePay Cash" are Banking Services provided by Coastal Community Bank. "OnePay CashRewards Card" is a credit card provided by Synchrony Bank. Most (all?) of us want to connect the credit card to Quicken, not the banking services. This distinction might be helpful for the team working on this issue so they don't go down the wrong rabbit hole. Again, please focus on OnePay CashRewards Card (credit card offered through Synchrony Bank), not OnePay Cash (banking offered through Costal Community Bank).

    Like one user said, this is the credit card being pushed by the largest retailer in the world. That fact, combined with the fact that it gives 3% or 5% cash back to its customers, means that I'm sure a lot of Quicken users will be attempting to use this card. So Walmart, Quicken, and Synchrony can satisfy a lot of people by getting these systems to sync.

    Thank you again for all your work on this matter. I hope for a solution soon! Let me know if there is anything else I can help with. If you still need logfiles, let me know and I'll send mine.

  • damon92345
    damon92345 Quicken Windows Subscription Member ✭✭
    edited January 16

    @Quicken Alyssa

    An update on my end…

    I do not have - nor have I ever had - any other Synchrony Credit Cards, so I don't have the option to connect the login to one of my other cards like some of the other users have done.

    1. I received my physical Walmart OnePay CashRewards Credit Card recently.
    2. Per the email they sent me, I created/activated an account via web.onepay.com. This worked and I am able to access my account, transactions, statements, etc.
    3. Then, today, I went to id.synchrony.com/idp/en and created an account there. This worked and I am able access my account, transactions, statements, etc. (I don't know if this is important but when logging in the URL changes from id.synchrony.com to www.synchrony.com)
    4. I tried syncing with Quicken using the following options:
    • Amazon.com Store Card - Synchrony
    • Synchrony Bank Credit Cards
    • Value City Furniture Credit Card
    • Synchrony Mastercard
    • Synchrony Financial Mastercard

    None of these options worked. Please help!

  • Brian McDonald
    Brian McDonald Member ✭✭✭✭

    @damon92345

    My opinion is that the OnePay site/area that you describe is not where Quicken should be connecting. It is limited in scope. The real banking site behind that "bubble" has this login page… https://id.synchrony.com/idp/en

    "https://id.synchrony.com/idp/en" The site has all the transactions, etc. Quicken needs to add a dropdown to connect to it.

  • Braun
    Braun Quicken Windows Subscription Member ✭✭

    @Quicken Alyssa

    I have had a Walmart One Pay card activated for a month now. I registered it on Synchrony. I have no other Synchrony CC's and have tried the same actions as damon92345 (post on 1/16) and Quicken will not connect to my Synchrony account as well.

  • awtantillo
    awtantillo Quicken Windows Subscription Member

    I have had an identical experience to @Braun. Fortunately I only have 3-5 transactions a month so manually balancing that account isn't super painful, but I hope Quicken is able to work with either OnePay or Synchrony so we can start tracking this card automatically.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello All,

    Thank you for continuing to add to this discussion.

    This ticket is still open and is being worked on. We appreciate your patience and understanding while we work!

    @damon92345,

    I have sent you a direct message. Please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

    image.png

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

Categories